Terms of Service

Overview

This website is operated by PS Collectables. Throughout the website, the terms “we”, “us” and “our” refer to PS Collectables.

By visiting our website, browsing our products, purchasing from us, or otherwise using our website and services, you agree to be bound by these Terms of Service.

These Terms of Service apply to all users of the website, including browsers, customers and purchasers.

Please read these Terms of Service carefully before using our website.

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or that you are using the website with the permission and supervision of a parent or legal guardian.

You must not use our products, website or services for any unlawful or unauthorised purpose.

You must not attempt to interfere with the security, operation or functionality of the website.

2. Products and Product Information

PS Collectables sells PlayStation games, consoles, accessories and collectables, including both pre-owned and new products.

We make reasonable efforts to ensure product descriptions, photographs, condition information, pricing and other product details are accurate.

Many products sold by PS Collectables are pre-owned and may show signs of previous use, age, cosmetic wear or other imperfections.

Customers should carefully review product descriptions and photographs before purchasing.

Product photographs may form part of the product description, particularly for unique pre-owned and collectable items.

Minor differences in colour or appearance may occur due to lighting, photography and differences between display devices.

3. Testing of Pre-Owned Products

Unless otherwise stated in the product listing, pre-owned games, consoles and applicable accessories are tested before being listed for sale.

Testing procedures are intended to confirm reasonable functionality at the time of testing.

Due to the age and nature of pre-owned electronics and physical media, we cannot guarantee that products will remain free from faults indefinitely.

Nothing in this section limits your rights under the Australian Consumer Law.

4. Product Availability

Many products sold by PS Collectables are unique, pre-owned or available in limited quantities.

All orders are subject to product availability.

In rare circumstances, an item may become unavailable after an order has been placed due to an inventory error, simultaneous sale through another sales channel, damage discovered during final inspection or another unforeseen issue.

If we are unable to supply an ordered product, we will contact you and provide an appropriate remedy, which may include a refund.

5. Pricing and Payment

All prices displayed on the website are shown in Australian dollars unless otherwise stated.

Prices may change without notice.

The price charged for a product will be the price displayed at the time the order is placed, subject to correction of obvious pricing errors where permitted by law.

Payment must be successfully completed before an order is processed and dispatched.

We reserve the right to cancel or refuse an order where we reasonably believe there has been fraud, unauthorised payment activity, misuse of promotional offers or another legitimate reason for refusing the transaction.

6. Orders

Submitting an order does not necessarily mean that we have accepted the order.

We reserve the right to refuse or cancel orders where reasonably necessary, including because of product unavailability, payment issues, suspected fraud, incorrect product information or obvious pricing errors.

If payment has been received for an order that we subsequently cancel, an appropriate refund will be issued.

Customers are responsible for providing accurate billing, contact and shipping information.

7. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Customers are responsible for providing a complete and accurate delivery address.

Estimated delivery times are estimates only and may be affected by circumstances outside our reasonable control.

Risk relating to delivery and responsibility for lost or damaged parcels will be handled in accordance with applicable Australian law and our Shipping Policy.

8. Returns, Refunds and Consumer Guarantees

Returns, refunds and remedies are handled in accordance with our Refund & Returns Policy and the Australian Consumer Law.

Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

9. Intellectual Property

Unless otherwise stated, the content created for this website, including PS Collectables branding, logos, original photographs, graphics, written content and website materials, is owned by or licensed to PS Collectables.

You may not reproduce, distribute, modify, commercially exploit or use our original content without permission, except where permitted by law.

PlayStation and other product names, trademarks, logos, game titles and brands displayed on this website remain the property of their respective owners.

PS Collectables is an independent retailer and is not affiliated with, endorsed by or sponsored by Sony Interactive Entertainment unless expressly stated otherwise.

10. Third-Party Services

Our website may use or provide access to third-party services, payment providers, shipping providers, applications or websites.

Your use of third-party services may be subject to the terms and policies of those third parties.

We are not responsible for third-party services to the extent permitted by law.

11. Prohibited Uses

You must not use this website to engage in unlawful activity, transmit malicious code, attempt unauthorised access to our systems, interfere with the operation of the website, scrape or collect data through unauthorised automated means, impersonate another person, submit fraudulent orders or misuse our services.

We reserve the right to restrict access to the website or cancel orders where we reasonably believe these Terms have been violated.

12. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.

We may correct errors and update information where appropriate.

Nothing in this section limits any rights available to customers under Australian law.

13. Limitation of Liability

To the maximum extent permitted by law, PS Collectables will not be liable for indirect, incidental or consequential losses arising from your use of the website or our services.

Nothing in these Terms of Service excludes, restricts or modifies liability that cannot lawfully be excluded, restricted or modified under Australian law.

14. Indemnification

To the extent permitted by law, you agree to indemnify PS Collectables against losses, liabilities, claims or expenses arising from your unlawful use of the website, your breach of these Terms of Service or your violation of the rights of another person.

15. Severability

If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will be severed to the extent necessary, and the remaining provisions will continue in effect.

16. Termination

We may suspend or terminate access to our website or services where a user breaches these Terms of Service or engages in unlawful, fraudulent or harmful conduct.

Any obligations or liabilities incurred before termination will continue where applicable.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The current version will be published on this page.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms to the extent permitted by law.

18. Governing Law

These Terms of Service are governed by the laws of Australia and the applicable laws of the State or Territory in which PS Collectables operates.

19. Contact Information

Questions about these Terms of Service can be submitted through the Contact Us page on the PS Collectables website.

Last updated: 8 July 2026