Contact information
Contact Information
At PS Collectables, we aim to provide clear and reliable customer support for questions about our products, orders, shipping, returns and general enquiries.
Contact Us by Email
Customers can contact PS Collectables by email at:
When contacting us about an existing order, please include your order number and any relevant information so we can assist you as quickly as possible.
Contact Us Form
Customers can also contact us using the Contact Us form available on our website.
Please provide your name, email address and details of your enquiry. For order-related enquiries, please include your order number where possible.
Response Times
We aim to respond to customer enquiries within 1–2 business days.
Response times may be slightly longer during busy periods, promotional events or public holidays.
Types of Enquiries
You can contact PS Collectables regarding:
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Questions about games, consoles, accessories or collectables
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Product condition or included items
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Existing orders and order status
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Shipping and delivery
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Returns, refunds or faulty products
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Website issues
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General enquiries
Privacy
Personal information provided when contacting PS Collectables will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.
Customer contact information will only be used to respond to enquiries, provide customer service, process orders and fulfil other legitimate business purposes.
Contact Details
Business Name: PS Collectables
Email: pscollectables97@gmail.com
Contact Form: Available through the Contact Us page on our website.